Lawn Care FAQ’s

Here you’ll find answers to the most commonly asked lawn care questions. Can’t find what you need? Our lawn care experts are standing by to help you. Give us a call at 678-445-9990.

Is Agropro licensed and insured?

Yes, Agropro is licensed by the Georgia Department of Agriculture and insured. You should always verify that a lawn care company has a Georgia Pesticide Contractors License before hiring them. Click here to verify our license.

Is Agropro locally owned and operated?

Yes, Agropro is a local, family owned company. We are not a franchise. Our office is located in Woodstock, GA. The owner is originally from Georgia and has over 24 years of local lawn and plant health care experience. We know what it takes to keep your property looking its best.

What are your business hours?

Our office is open between 8:30 and 4:30 Monday – Friday.

How do you bill for your services?

We offer paperless billing. After each service you will receive a service summary email with a “view invoice” link.  You can also log into your customer account to view invoices, make a payment or request extra service. Log into your account by clicking here.

We offer two convenient payment options:

Autopay – We keep a credit card on file and you will be charged after the service is provided each time.

Prepay – You can also prepay for the entire calendar year and receive a discount on your services.

What credit cards do you accept?

We accept Visa, MasterCard, Discover, and American Express.

Do you guarantee your services?

We guarantee your complete satisfaction with every service we provide. If you are not satisfied with one of Agropro’s services, we will repeat that service FREE of charge for up to 30 days after the service. This guarantee covers re-treatment only.

Agropro strives to provide the highest quality lawn care and plant care services
available, and to make every customer satisfied. If the Customer is unsatisfied with a treatment or service for any reason, Agropro will return to the Customers property free of charge for up to thirty (30) days after such treatment or service is performed, provided that there is no past due balance on the Customer’s account, and provided that a re-treatment will not, in the opinion of Agropro, negatively impact the Customer’s lawn or plants. While Agropro will make all reasonable efforts to convey to the Customer what to expect and how to maintain the lawn and/or plant areas for optimal results, the Customer acknowledges that there are several relevant factors over which Agropro has no control (for example, temperature, drought, foot traffic, watering, mowing, and shade). Agropro does not warranty the replacement of turfgrass or plant material.

Please refer to our Terms of Service for more details.

Do you offer mowing and landscaping services?

We don’t offer mowing or landscaping service. We provide fertilization, weed control, insect control, disease control, core aeration, seeding, and soil testing for your lawn and landscape.

Do you charge extra for grassy weed control?

All weeds are covered under our regular lawn care program, so there are no extra charges for grassy weed control or “difficult to control” weeds. However, certain weeds may take multiple treatments to control. At Agropro, we believe when you hire us to treat your lawn, your weeds become our responsibility.

I am a new customer. I still have weeds after the first treatment. Is this normal?

Normally one treatment will not eliminate all the weeds in your lawn, especially if your lawn has not been properly treated in the past. Certain weeds take multiple treatments to control. However, you will see improvement after every treatment. This is the primary reason we do not offer one-time services.

I have weeds in my lawn. Does this mean that Agropro is not treating my lawn properly?

Our goal is to give every customer a weed-free lawn. However, there are many factors that can cause weed emergence in your lawn. There are also numerous weeds that are not controlled by pre-emergents. These weeds must be treated once they emerge. This is one reason why our service is continuous. We carry products specific to each of these difficult weed types on our trucks and are prepared to treat them when we service your property. We also offer free service calls if you notice a weed problem between services.

How long will it take for you to treat my lawn?

Our equipment is designed to treat 1,000 sq. ft. per minute. This means that an average-sized lawn of 8,000 sq. ft. should take 8 minutes to treat from start to finish.

How long should I stay off the lawn after a treatment?

You should allow liquid treatments time to dry before walking on the lawn. Liquid treatments will normally dry within 30 minutes. You can walk on the lawn immediately after a granular application.

Will rain affect the results of my treatment?

Most products we apply need to be watered into the soil to maximize results. Rainfall or irrigation will not hinder the results of a treatment; it will actually improve the effectiveness. However, we will not treat your lawn if we feel the weather conditions will affect the results of the treatment.

Are your products safe for me and my pets?

Agropro will never apply a product to your lawn or landscape plants that will harm you or your pets. We use the safest, most effective products available in our programs. We will always make sure that pets are inside during our treatments. We will not apply a liquid application if your pet is in an area we are treating. Always allow time for liquid treatments to dry before releasing your pet into the treated area. Most treatments will dry within 30 minutes.

Will you spray weeds in my planting beds?

We do not offer post-emergent weed control or spot spraying of weeds in planting beds. However, we do offer a bed pre-emergent program to help control weeds in your planting beds. We recommend purchasing a product labeled for weeds in planting beds and spot spraying any existing weeds on a weekly basis.

Does Agropro provide soil testing?

Yes. If you would like a full soil test report, we charge $25.00 to pull the soil test and send you a detailed report from a local soil testing lab. The turn around time is normally 2 weeks.

Does Agropro provide free soil test reports?

We check the pH and nutrient levels of your soil when we start your service. Once we review the results, we will contact you if we see a major issue that needs to be addressed with a supplemental treatment. If the results are normal, we will keep a record of the soil pH on your account. We do not retain hard copies of soil test reports. However if you would like a full soil test report for your records, we charge $25.00 to pull the soil test and send you a detailed report from a local soil testing lab.

Are fungicide treatments for disease included in Agropro’s lawn care program?

Fungicide treatments are not included in our regular lawn care program. However, we will notify you if we see signs of disease in your lawn and take the proper action to control the disease upon your approval. We also recommend contacting us immediately if you suspect you have disease activity in your lawn. We offer preventative disease control programs for all grass types.

How long does the fungicide treatment last?

Disease control treatments last up to 28 days. We guarantee control for 21 days. This guarantee covers re-treatment if the disease becomes active withing 21 days after the service. Agropro does not warranty the replacement of turfgrass or plant
material.

Are insect treatments included in Agropro’s lawn care program?

Insecticide treatments are not included in our regular lawn care program. However, we will notify you if we see signs of insects in your lawn and take the proper action to control them upon your approval. We also recommend contacting us immediately if you suspect you have insect activity in your lawn. We offer preventative insect control programs for all grass types.

How long does the insect control treatment last?

Insect control treatments last up to 28 days. We guarantee control for 21 days. This guarantee covers re-treatment if insects becomes active within 21 days after the service. Agropro does not warranty the replacement of turfgrass or plant material.

Is core aeration/seeding included in Agropro’s lawn care program?

Core aeration is not included in our lawn care program, but it can be purchased at an additional charge. We offer core aeration services in the spring and summer for warm-season lawns (Bermuda/Zoysia) and aeration / seeding services in the fall for cool-season lawns (Fescue).

What is your mailing address?

Our mailing address is:

Agropro, LLC
PO Box 2625
Roswell, GA 30077

What are your terms of service?

Please see our downloadable document here:  Agropro Terms of Service

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